Drift is being sunset
Drift is shutting down: the Drift alternative for chat that books meetings
In March 2026, Clari + Salesloft announced the gradual sunset of Drift, its conversational marketing product, and said it will refer existing Drift customers to 1mind as the successor. No end date has been published. If you use Drift to answer website visitors, qualify them and book meetings, now is the time to pick where that moves. Bund AI does that job, and handles support in the same agent.
Written by the Bund AI team · Updated September 23, 2026
Why switch at all
What teams run into with Drift
Drift is being retired
Salesloft, which bought Drift in 2024 and merged with Clari in 2025, is winding it down. A tool on its way out won't get new features.
A forced migration either way
Existing customers are being pointed to a different product. If you're rebuilding your chat flows anyway, it's worth comparing options.
Sales-only chat misses half the traffic
Drift was built for B2B pipeline. Many visitors in that chat are customers with support questions, and a sales-only bot has nowhere good to send them.
Side by side
Drift and Bund AI
How each one charges and what it actually resolves versus routes.
Drift
- Being gradually sunset by Clari + Salesloft
- Customers referred to 1mind as the successor
- Pricing was sales-led, never public
- Built for B2B pipeline, not customer support
- Playbooks will need rebuilding wherever you go
Bund AI
- Actively developed, with public, flat monthly pricing
- Answers pre-sales questions from your own content
- Books meetings via Google Calendar, Cal.com or Calendly
- Handles support questions in the same agent
- Hands warm leads to your team with full context
Your options
Best Drift alternatives & competitors
The Drift competitors teams most often shortlist, and who each one suits. Full disclosure: we make Bund AI, so it's first. The rest are the tools that come up most in buyers' shortlists and AI answers.
- 01
Bund AI · from $0.99 / month
AI agent for web chat and email that answers from your own content and takes the action: refunds, order changes, tracking and bookings. Hands off to your team with context. Flat monthly plans with seats included.
- 02
1mind
The successor Clari + Salesloft refers Drift customers to; an AI platform for revenue teams.
- 03
Qualified (Piper)
AI SDR for inbound website visitors built on Salesforce; now part of Salesforce.
- 04
Intercom (Fin)
Messenger platform whose Fin AI agent covers sales as well as support.
- 05
HubSpot
Live chat and chatbots inside HubSpot's CRM, a natural fit if you're already on HubSpot.
In practice
A resolved conversation, not just an assigned ticket
The agent answers the request from your own content, takes the action behind it, and leaves your team a full history if a person needs to step in.
Honestly
When you should stay with Drift
Bund AI isn't the better choice for every case. Here's when we'd tell you not to switch:
- You're a Salesloft customer and want the path Clari + Salesloft recommends.
- You need account identification, intent data and full ABM orchestration.
- You want an AI SDR built natively on Salesforce.
- You need voice or video conversations with website visitors.
FAQ
Questions people ask
Is Drift shutting down?
Yes. In March 2026 Clari + Salesloft announced the gradual sunset of Drift and said it will refer existing Drift customers to 1mind. No shutdown date has been published, so check with Salesloft for your account's timeline.
What is replacing Drift?
Clari + Salesloft is referring Drift customers to 1mind as the successor. You aren't required to use it; Bund AI, Qualified, Intercom and HubSpot are other common options depending on whether you need support too, a Salesforce-native AI SDR, or a CRM-bundled chat.
Can Bund AI book meetings like Drift?
Yes. Bund AI answers visitor questions from your content, qualifies the conversation, and books meetings through Google Calendar, Cal.com or Calendly, then hands the lead to your team with the full transcript.
Can I import my Drift playbooks?
Not directly. You set Bund AI up from your own content and actions rather than decision-tree playbooks, which is usually faster than rebuilding the trees, and it handles questions a playbook never anticipated.
Can I bring my existing data over?
Yes. You import your knowledge as help articles, documents, or PDFs, and export existing tickets from your current provider to import into Bund AI. Nothing is stored in a proprietary format that makes a future switch harder.
What happens to my data?
Bund AI runs on our infrastructure, and conversation history and customer data live in your account there. For AI answers, that request is sent to a language model provider under contract; you can export your data at any time.
Compare it yourself.
Start on the Basic plan for $0.99 a month, or book a demo to see the agent on your own conversations first.