AI for sales and support.
Bund AI qualifies leads, books calls, and resolves routine support conversations in real time, taking the real action behind each one, then hands the rest to your team with full context.
Every conversation, and the work behind it.
Summarised, tagged, ready to hand over
Every conversation carries the actions the agent took, a written summary, sentiment and topics. A teammate taking over inherits all of it, instead of asking the customer to start again.
The signals buried in every conversation, surfaced
Every conversation is scanned for the things worth acting on: upsell openings, buying intent, praise worth sharing and churn risk, pulled out with the exact customer quote that triggered it.
Twenty-plus actions it can actually take
Rules that run whether or not anyone is watching
Auto-assign escalations, alert on an SLA breach, turn negative feedback into a ticket, send the weekly digest. Every firing is logged with its subject and outcome.
More leads. More tickets. Same team. Fixed.
High-volume sales and support both break in predictable ways. Bund AI solves each one, without replacing your team.
Leads go cold before anyone replies
A prospect messages with real intent to buy, then waits until morning for a reply. By the time someone answers, they've already talked to a competitor.
The same questions, all day
Where is my order? Can I get a refund? Your team types the same handful of answers hundreds of times a week.
Deflection isn't resolution
An FAQ link isn't a fix. The customer still can't get their refund, so the ticket lands on a human anyway, now frustrated.
Most AI tools are a black box
You can't see why the agent answered the way it did, and switching providers means starting your knowledge base from scratch.
More than answers. It does the work.
It takes the action, not just the question
Bund AI qualifies a lead and books the call, and it issues refunds, edits orders, and reschedules through your own systems. Risky actions pause for a one-tap human approval. People get the thing done, not a link telling them to do it themselves.
Grounded in your knowledge
Point it at your docs, PDFs, past tickets, or a URL. Answers come from your real policies, and it flags what it could not answer so you can fill the gap.
Hands off cleanly
When it should step back, the conversation routes to the right person with full context. Your team picks up mid-thread instead of starting cold.
Web and email, one brain
An embeddable widget and a real email inbox, handled by the same agent with the same memory. Customers can confirm an action just by replying.
Qualifies and books, not just chats
It asks the qualifying questions you define, flags buying intent the moment it appears, and checks your real calendar to book the call, so a rep opens with a warm lead, not a cold form fill.
Simple, predictable pricing
Flat monthly plans with AI replies, seats and model costs included. No per-resolution fees.