Free tools for customer service and sales teams
AI generators that draft the reply for you, and calculators for the numbers your support team is judged on. Free, no sign-up.
AI writing tools
Write the reply in seconds
- AI Reply GeneratorPaste any message and get 3 ready-to-send replies in the tone you pick.
- AI Email Response GeneratorTurn an incoming email into 3 clear, professional responses.
- Review Response GeneratorReply to Google and other customer reviews, positive or negative.
- Angry Customer Reply GeneratorCalm, accountable replies to frustrated customers that de-escalate.
- Canned Response GeneratorReusable support replies with placeholders for your help desk macros.
- Customer Service Script GeneratorOpening, body and closing scripts for chat, email and phone agents.
- Apology Email GeneratorSincere apology emails to customers, with or without compensation.
- Thank You Message GeneratorThank-you messages for first orders, loyal customers, reviews and referrals.
- Text Message Reply GeneratorQuick, professional replies to texts from customers and clients.
- FAQ GeneratorGenerate FAQs from your product description, plus FAQPage schema.
- FAQ Schema GeneratorTurn question and answer pairs into valid FAQPage JSON-LD to paste.
- Out of Office Message GeneratorReady-to-use out of office auto-replies for any reason and tone.
Calculators
Measure what your support team delivers
- NPS CalculatorNet Promoter Score from promoters, passives and detractors.
- CSAT CalculatorCustomer satisfaction score from survey ratings, plus CES.
- Customer Lifetime Value CalculatorCLV from revenue, margin and churn, with your CLV to CAC ratio.
- Churn Rate CalculatorCustomer churn and retention rate for any period.
- Customer Effort Score CalculatorCES as an average of 1 to 7 scores or as percent favorable.
- Retention Rate CalculatorCustomer retention rate from start, end and new customers, plus churn.
- Cost Per Ticket CalculatorSupport cost per ticket, with a blended figure when AI handles some.
- Erlang C Staffing CalculatorHow many agents you need to hit your service level.
- SLA CalculatorUptime to allowed downtime, and support response due times.
- AI Support Cost CalculatorYour cost per ticket today versus with an AI agent.
Want the replies written and the work done for you?
Bund AI answers your customers on web chat and email, takes the action behind each request, and hands the rest to your team.