Paste the email you received. Get 3 ready-to-send replies, formatted and ready to go.
Four real email scenarios, from a plan change request to a vendor price dispute, and the kind of reply this tool drafts for each.
A customer emailing to ask if a plan change is possible mid-cycle.
"Hi, I'd like to switch from the Starter plan to Pro. Can I do that now or do I have to wait until my billing cycle renews?"
Hi [name], you can switch to Pro right away, no need to wait for renewal. I've gone ahead and made the change, you'll see the new plan reflected immediately, and the price difference will be prorated on your next invoice. Let me know if you'd like a hand with anything on the Pro plan.
A prospect requesting a formal proposal after a first call.
"Following our call, could you send a formal proposal with pricing and timeline for our team?"
Thank you for the call today. Attached is our proposal covering scope, pricing, and a projected timeline of [timeframe] based on what we discussed. Please let me know if any section needs adjusting, or if you'd like to schedule a follow-up to walk through it together.
A customer emailing about a shipment that never arrived.
"My order was supposed to arrive last week and I still have nothing. This is frustrating."
I'm sorry, a week past the expected date with no update is a fair thing to be frustrated about. I've checked your order and it's currently at [status]. I'm sending a replacement today with expedited shipping at no cost, and refunding the original shipping fee either way.
A vendor pushing back on an agreed price after the fact.
"We'd actually need to revise the quoted price upward given current costs."
I understand costs shift, but we agreed on [price] before work began, and that's the figure we're planning around. If there's a specific cost change driving this, I'm open to discussing it, but I'd like to keep the original quote for the current scope.
The tool applies these automatically. Written out, they work just as well typed by hand.
"Thanks for reaching out" wastes the first line. Open with what the email is actually about, the greeting can be one word.
An email reply generator that pads with filler is worse than a short, specific one. State the answer, then stop.
Name what happens next and who does it. "Refunded, 3-5 business days" beats "we'll look into it."
If the original email was casual, an overly formal reply reads as cold. Match the register the sender set.
Bund AI reads every incoming support email, writes the reply, and takes the action it promises, issuing a refund, updating an order, or checking an account, automatically, then hands off to your team when a person is genuinely needed.